QualSight's Mission
QualSight is focused on making laser vision correction an affordable, life-enhancing benefit to its members. At the same time, we’re dedicated to helping plan sponsors offer this value-added service to their members at a cost that meets their benefit expense objectives.
QualSight applies managed care principles to provide a comprehensive refractive surgery benefit. Among the capabilities we employ are: an aggressively contracted network of credentialed Ophthalmologists; state-of-the-art claims adjudication systems; a service-orientated call center staffed with trained, knowledgeable Care Managers who assist members in accessing our services; certified quality assurance programs; patient outcomes data and member satisfaction surveys. Finally and most importantly, QualSight is committed to service excellence.
Member Satisfaction
In surveys sent to every one of our members who had laser vision correction in 2010, QualSight earned an overall 95% satisfied or very satisfied performance grade. We’re driven to improve even on this successful percentage.
